Privacy Policy – Barney Bats

1. Introduction
Barney Bats (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information when you use our website www.barneybats.co.uk (the “Site”) or engage our services for cricket-bat repairs, refurbishment or accessories.

We act as the data controller for the purposes of UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.

2. Information we collect
We may collect and process the following personal data:

  • Your name, contact details (email address, telephone number, postal address) when you place orders, make enquiries or subscribe to our newsletter.
  • Transaction details, billing/shipping information when you purchase services or products.
  • Website usage data (IP address, browsing behaviour, cookies) when you visit our Site.
  • Any other information you choose to provide (for example when you request bespoke services, repair logs, or social-media interaction).

3. Purpose and lawful basis for processing
We use your personal data for the following purposes and on the following lawful bases:

  • To provide you with our services (processing orders, communications, delivery) – necessary for contract performance.
  • To send you updates, newsletters, offers (if you have opted in) – your consent.
  • To improve our Site and services (analytics, usage data) – our legitimate business interests.
  • To meet legal obligations (e.g., accounting, tax, record-keeping) – necessary for compliance with UK law.

4. Sharing your information
Your personal data may be shared with:

  • Service providers acting on our behalf (e.g., payment processors, delivery companies, IT hosting) who are contractually required to protect your data.
  • Where required by law or request of a regulatory authority.
  • In the event of business changes (sale, merger, reorganisation) your data may be transferred; you will be notified at the time.

5. International transfers
As the business is UK-based, personal data will generally be processed within the UK or European Economic Area (EEA). If we transfer data outside the UK/EEA we will ensure appropriate safeguards are in place (standard contractual clauses or other lawful basis).

6. Data retention
We will retain your personal data only for as long as necessary to fulfil the purposes set out above and to comply with legal and regulatory obligations. After that it will be securely deleted or anonymised.

7. Cookies and website tracking
Our Site uses cookies and tracking technologies to enhance user experience and gather anonymous analytics. You can manage or disable cookies via your browser settings. For full details, please refer to our Cookie Policy.

8. Your rights
Under UK GDPR you have the following rights in connection with your personal data:

  • Right to access the data we hold.
  • Right to request correction of inaccurate data.
  • Right to request deletion (“right to be forgotten”) in certain circumstances.
  • Right to restrict or object to processing (including for direct marketing).
  • Right to data portability in certain cases.
  • If we rely on your consent, you may withdraw it at any time.
    For more information, see guidance from the Information Commissioner’s Office (ICO). Information Commissioner’s Office
  • For the purposes of relevant General Data Protection Regulation (GDPR), we are a controller of your personal data.  As a controller we use the personal data we hold about you in accordance with this privacy policy.
  • The Sanding Room is registered under the Data Protection Act 2018 to collect and process data. Registration No. ZA304625. The Sanding Room complies fully with the requirements of the Data Protection Act, 2018.

9. Security
We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage.

10. Children
Our services are intended for adults. If you are under 18, please obtain the consent of a parent or guardian before submitting personal data. We do not knowingly collect data from children under 18.

11. Changes to this policy
We may update this policy from time to time. Any changes will be effective when we post the new version on the Site, with the “Last updated” date updated accordingly.

12. Contact us
If you have any questions about this privacy policy of Barney Bats or how we process your data, please contact:
Barney Bats
The Sanding Room Ltd, 49 Station road, Polegate, East Sussex, BN26 6EA
Email: es***@***********co.uk
Telephone: +44 (0) 1444 635004